For your convenience, this policy statement is provided for you online. However, You will also be required to sign a copy of this statement upon your first in-office appointment.
Policy Statement
Caitlin Purcell, Licensed Massage and Bodywork Therapist (LMBT #11423)
Dear Client,
Your massage session is designed to create a space for serenity and healing. The following policies ensure understanding of the conditions needed to support a therapeutic massage session.
First time clients: Please arrive 15 minutes prior to your scheduled appointment for paperwork. I will ask for your medical history, cover the steps involved in a session, and we will set your goals. It will be followed by the full scheduled massage session.
Tips are NOT expected. If a session duration is extended with your consent, a fee may be charged for the extra minutes.
Office Hours
Please check my website http://www.amtamembers.com/caitlinpurcell or call (919) 937-7625 for office hours and appointment availability.
Lateness and Cancellation Policy – Please initial.
____ Late policy: Please call, if possible. Sessions start and end at the agreed time, and you are urged to be at my office on time to receive your full hour of work. Arriving late will reduce your time in the session, but will not alter the fee.
____ Cancellations: Session time is valuable – yours and mine. I bill in full for missed appointments or canceling/rescheduling with less than 24 hours notice. Likewise, if I cancel/reschedule with less than 24 hours notice, you will receive the next session at no charge.
____ Illness is unavoidable. If you are ill, please call to discuss the advisability of receiving a massage (see list below.) I also will call to reschedule in the case of illness on my part. In the case of illness with less than 24 hours notice or the case of emergencies, please call to inform me. I reserve the right to make a determination as to the appropriate action.
Scope of Practice
As a Licensed Massage Therapist, I do not diagnose, prescribe medical treatment or
pharmaceutical prescriptions. It may be inadvisable to perform massage at certain times, or
treatment may need to be modified. Such times may include:
congestion from a cold, bronchitis, etc.; fever or acute infectious diseases such as flu, strep
throat, etc.; recent surgery; recent hospitalization due to blood clot, heart attack, stroke, etc.; recent consumption of alcoholic beverages; use of prescription pain medications; or in the case of pregnancy.
Session Guidelines
To ensure your comfort and maximize the benefits please make sure:
Cell phones are turned off.
Your comfort is key to a therapeutic massage so I will be checking in with you with questions on how you are feeling. I invite you to speak up immediately if you feel any discomfort, prefer a change of pressure, or for any other reason.
Please undress to your level of comfort, keeping in mind that more clothing may limit my ability to perform certain massage techniques. You will be covered by a sheet at all times during the massage and only the section I am working on will be draped at any given moment.
It must also be understood that any illicit or sexually suggestive remarks or advances made on the part of the client will result in the immediate termination of the session, and the client will be liable for payment for the full scheduled appointment
Both the you, client, and I, the therapist, retain the right to terminate the massage session at any time. In either case the client will be liable for payment of the full scheduled appointment.